The Bureaucracy Diaries: Visa Wars

Over the last few weeks we’ve been buried under a mountain of paperwork as we apply for the visas we need for our trip. Some countries make it easy for you to come and visit. Some countries do not. This is a run-down of some of the interesting processes we’ve had to follow and information we’ve had to provide so far, with ratings of our best and worst visa experiences.

Europe

As the U.K. and Ireland are both members of the European Union (for now), we are free to travel throughout the rest of the EU for as long as we like, no visas required. If we want to stop and get a job somewhere along the way and set-up home, we can. In parts of Europe there aren’t even any borders or passport checks between countries. We can roam free across the continent.
Of course, this might come to an end for U.K. citizens in post-Brexit Britain. Let’s hope the EU doesn’t decide to take Turkmenistan’s approach to allowing visitors in.

Time spent applying for visa: 0 mins
Cost per person: £0
Overall visa experience: 10/10

Georgia, Kyrgyzstan, Kazakhstan

No visas required for these countries. EU citizens can enter Georgia for up 90 days, Kyrgyzstan for up to 60 days and Kazakhstan for up to 30 days.

Time spent applying for visa: 0 mins
Cost per person: £0
Overall visa experience: 9.5/10

Turkey

Getting a visa for Turkey was fairly straightforward and inexpensive. There were options to apply and pay online or to get the visa when we arrive at the border. We chose to apply for the visa online to save ourselves some time and hassle when we reach the Bulgaria-Turkey border, and all it involved was filling in a simple form.

Time spent applying for visa: 15 mins
Cost per person: £20
Overall visa experience: 8/10

Azerbaijan

Getting an Azeri visa was also fairly painless. We applied online, submitted scans of our passports and passport photos, and handed over some money. A few hours later our e-visas were emailed to us. Unlike the Turkish visa we did need to do this at least one month in advance and specify dates, so there was less flexibility. It was also more expensive.

Time spent applying for visa: 20 mins
Cost per person: £42 (£18 visa fee and £24 application service fee).
Overall visa experience: 7/10

Tajikistan

Similarly, we had to apply for the Tajikistan visa online and in advance, but it wasn’t a difficult process. We had to remember to tick the box for a GBOA permit to allow us to drive along the Pamir Highway from Dushanbe in Tajikistan to Osh in Kyrgyzstan, which cost extra.

Time spent applying for visa: 20 mins
Cost per person: £55 (£40 visa fee and £15 GBAO permit).
Overall visa experience: 7/10

Mongolia

Things took a turn for the bureaucratic when it was time to apply for our Mongolian visas. We had got off lightly until this point. To get a visa for Mongolia we had to apply at the Mongolian embassy in person, with various documents (passport, passport photos, completed visa form, an itinerary of our plans and a copy of our hotel reservation). Some of this was tricky, as we don’t know exactly when we’ll be entering Mongolia, when we’ll be leaving, or where we’ll be staying… it all depends on how far and fast we drive, and how many times / how badly Martha breaks down. We made a best guess and booked somewhere refundable for the itinerary.
As we don’t live in London, we also wrote a letter to the embassy authorising my Dad to apply for our visas on our behalf. Living locally doesn’t necessarily help though, as the embassy has very limited opening days and hours, and apparently doesn’t always stick to them. You also can’t pay for the visa by cash, credit or debit card. You have to make a bank transfer and submit proof that you’ve done it.

Time spent applying for visa: 6 hours (filling in forms, writing letters of authorisation, booking hotels, writing out an itinerary, travelling to embassy, applying for visa in person, collecting documents)
Cost per person: £40
Overall visa experience: 5/10

Uzbekistan

For a British citizen, applying for the Uzbekistan visa was similar to the process above, but for the Irish, it was worse. There was an extra step – Shane had to apply for a “letter of invitation” from someone (a travel agency, a hotel… anyone, really) in Uzbekistan writing a letter in support of his visa application. Obviously we had to pay for it. And it took several weeks to arrive. We also had to provide a photocopy of every page of our passports. Including blank. As someone who has just got a new passport (and got one with extra pages to make sure there are enough for all of our adventures) this seemed particularly painful and pointless.

Time spent applying for visa: 8 hours (applying for letter of invitation, filling in forms, photocopying all blank pages of passports, travelling to embassy, applying for visa in person, collecting documents)
Cost per person: £125 (£50 for visa, £75 for LOI – Shane only)
Overall visa experience: 3.5/10

Russia

There were several stages to getting the Russian visa:

Stage 1 – we had to apply for a letter of invitation (both of us this time)

Stage 2 – we had to fill in the visa application form. I could write a whole blog post about this form alone. Particular highlights included having to give the name, address, phone number and Chief Executive of every previous employer I’ve ever had, having to list every country I’ve been to in the last 10 years and when I was there (luckily the form only allowed space for 30 countries so I only got as far as ‘P’ in the alphabet), we had to provide a detailed itinerary of everywhere we were going, with hotel bookings and a flight out of Russia, and had to give the ‘reference number’ and ‘confirmation number’ from the letters of invitation… which didn’t seem to actually exist. Thanks to the internet I worked out that ‘reference number’ actually meant ‘registration number’, and ‘confirmation number’ actually meant ‘voucher number’. It also didn’t help that the letter was, obviously, all in Russian so without google to translate we would have been a little stuck.

Stage 3 – we took the visa application form (with all other supporting documents, of which there were many) to the visa application centre in London. We had to go in person as we had to have our fingerprints recorded. When we arrived at 8.30am and found the place a) open and b) not busy, we thought “this is too good to be true!”

It was.

The lady at the Russian visa centre quickly identified that the dates on our letter of invitation didn’t match the dates on the visa application form. They were very similar, so I had thought that as they fell within the range specified in the letter, they would be OK. It was not OK. We were sent away to get the dates to match up, either by getting a new letter of invitation, or by changing the dates on the visa application form. We were helpfully told that we could use the computer in the Russian visa application centre. For a fee of £5, plus 50p per printed page. Judging by the queues to use the computers, we weren’t the only ones who had made an error on their visa forms. In fact, we didn’t see anyone successfully apply for a visa without needing some computer time for something.

Stage 4 – we left the visa application centre to find an Internet café where we could sort things out. I investigated whether we could get new letters of invitation, and whether we could get them instantly (we could, for a fee), and Shane investigated whether we could change our flight out of Russia (booked through Russian airline Aeroflot). As we applied for a new letter, which did indeed arrive instantly, Shane realised that he’d inadvertently cancelled our flights just by investigating how much it would cost to change them. And there was no refund. After several exasperating phone calls to Aeroflot (also referred to online as ‘Aeroflop’ by other disappointed customers), he managed to get them to re-instate one ticket, but they were demanding we pay a fee for the other flight. “Why? We haven’t cancelled the flight! We just checked how much it would cost to change! You cancelled the flight!” We tried to argue. The response from Aeroflot: “We didn’t cancel the flight. The system cancelled the flight.” Computer says no.

Stage 5 – after printing our new letters and updated visa forms we went back to the Russian visa application centre and had more success. Once we’d submitted our documents and scanned our finger prints, the lady at the application centre (the same lady we had met in the morning) asked whether we would like to collect our visas the next day or next week. Next day seemed like a no brainer, so I asked whether it would cost more to do that. “Of course”, she replied. Of course. We didn’t bother to find out how much extra that would be. The Russian visa had already cost us a small fortune, so we agreed that my Dad would come back the following week to collect our passports. We were told exactly when that would be (date and time). We now understood that this probably wasn’t flexible.

Stage 6 – collection. Back at the visa centre. At the prescribed time on the stated date.

Time spent applying for visa: 16 hours (applying for letter of invitation, filling in extensive, detailed, never ending forms, booking flights, getting documents together, travelling to visa centre, trying (and failing) to apply for visa, visiting internet café, applying for new letters, changing the form, being on the phone to Aeroflot, going back to the visa centre…..)
Cost per person: £243 (£113 for double entry visa, £40 service charge, £20 first letter of invitation, £20 second letter of invitation, £50 flight non-change fee)
Overall visa experience: 2/10

Turkmenistan

It’s difficult to accurately rate the Turkmenistan visa experience, as we still don’t have our visas yet. However, it’s pretty clear that it isn’t going to be easy, and even when (if) we finally get a visa, it will only give us five days to ‘transit’ across the country. In order to apply for a tourist visa the process is even more complicated, expensive and time consuming.
So far we have applied for a letter of invitation. We applied for this at the beginning of April with everyone else who is travelling to Turkmenistan as part of the Mongol Rally. Unlike the Russian and Uzbek letters, we couldn’t get this from a random hotel or company. We are yet to receive the letters, and have been told they probably won’t arrive until after we’ve left the UK.
This means we’ll need to apply for our actual visas in Baku, Azerbaijan. As we’ll only have five days’ worth of visa, it’s quite important that we manage to get on a ferry from Baku to Turkmenbashi before the visa starts. But not too soon before the visa starts, or we won’t be allowed on the boat. This might be a challenge for several reasons:

  • There is conflicting information about whether the embassy in Baku is actually issuing visas for Turkmenistan
  • We have no idea how long it takes to actually get the visa
  • The embassy only opens on Mondays and Fridays. And only in the morning. Some of the time.
  • The ferry is reliably unreliable. We might get the visa, but then be waiting for the ferry for days. Or weeks. And then our visas will probably run out, and we’ll be stuck in Azerbaijan with no way to get to Mongolia.

Hopefully it works out. If not, we’ll have to rate Turkmenistan 0/10 for the visa experience.

Time spent applying for visa: ??? So far we have spent an hour applying for the letter of invitation, and maybe another 2-3 hours researching how to get the actual visas
Cost per person: ??? We don’t really know
Overall visa experience: 1/10, assuming we actually get a visa eventually

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Total time spent applying for visas: 43 hours, so far
Total cost per person: £525, so far
Overall visa experience: While most countries have been simple, straightforward, or even visa-free, Uzbekistan and Russia have been particularly tricky with the need to get an extra ‘letter of invitation’, and Turkmenistan is in a whole other category of complicated. Things could have been worse though – reading reports from our fellow ralliers about needing authorisation codes, guides, and expensive permission to temporarily import vehicles (Iran) or thousands of dollars to even start thinking about getting into a country (China), suggests that we have probably taken a fairly simple and inexpensive route visa-wise.

There’s more to do though – we still need a visa for Turkmenistan, and there is plenty of time for things to go wrong, as they have for many ralliers before us. See the Adventurists website for more dramatic stories of deportation and days spent in no man’s land. We haven’t even started yet.

The Bureaucracy Diaries: The Post Office

Preparing to leave our jobs, rent our house out and set off around the world in a completely inappropriate car sounds glamorous and exciting. The reality is somewhat different – it takes planning and involves A LOT of boring paperwork.

It turns out you don’t need to travel very far to get caught in a maze of red tape. The first excessively complicated procedure that we tried to follow wasn’t at a remote border post mid-way through the ‘Stans… it was at the Post Office.

In order to satisfy other bureaucratic requirements later on the journey (we need a Russian translation of our driving licenses to drive into Russia, for example), we decided to apply for an International Driving Permit (IDP). An IDP is an extra document that we need to have (along with our actual UK driving licences) to drive in certain countries. It also translates your driving license into several different languages – Russian being one. There are details of how to apply online, but you can’t actually apply on the internet. You have to go to a real Post Office with your driving license, another form of ID, a passport sized photo of your face, and £5.50. When you get there, you are given the form that you need to apply for the IDP.

So far, so straightforward (sort of). However, only certain Post Office branches offer this service, so the next challenge was to find one. The Post Office website lets you search for this (hooray!), and while our nearest Post Office branch wasn’t on the list, there was another option about a mile away.

So I walked to the next-nearest Post Office branch. I brought my passport, my driving license, my small photo and my £5.50. I went in and asked to apply for an IDP. But they “don’t offer this service any more”, and suggested I go to Birmingham instead.

Going all the way to Birmingham wasn’t appealing, so I went home, had another internet search and judged that I might be able to get one in Coventry instead, where I work every day. I went to the Post Office on my lunch break to find a long, snaky queue winding its way around the building. There were only two members of staff, and about 40 people waiting. So I waited… and waited…. And waited a bit longer, hoping that the waiting wouldn’t be in vain and that this Post Office actually would let me apply for the IDP.

Waiting at the Post Office

Eventually I got to the front of the queue, asked to apply for an IDP, and was given an application form (yay!). I then had to go away and fill in the form (which I did), and come back with my documents. It wasn’t a long or complicated form, and was just a repeat of the information on my actual driving license. I copied the details from the license onto the form, and went back to submit my documents.

“I’m sorry, but we can’t accept your photo”, the lady said. “It’s not printed on shiny enough paper.”

“What sort of paper should it be printed on?” I asked calmly, trying to be friendly, outside, not feeling so upbeat on the inside.

“Shinier paper.”

Sensing that this wasn’t going to end well for me, and feeling the mounting frustration of the 40 or so people standing behind me in the snaky queue, I left the Post Office and looked for some shiny paper.

As I don’t actually have a working printer, and suspecting that the “shiny paper” issue might crop up again over the next few months when applying for visas, I used Microsoft Paint to make my passport photo into eight squares on a 6×4 photograph, and ordered four photographs on the shiniest photo paper possible from Tesco. At only 15p per photo (60p total), this was a bargain compared to going to a photobooth, meant the photos would be exactly the same as those in my passport, and that I’d have 32 of them.

Once I had the photo-on-the-shiniest-shiny-paper, I went back to the Coventry Post Office (another day, another thrilling lunch break spent in a snaky queue), and waited.

When I eventually reached the front of the queue I had to fill the form in again, and then I gave my documents in. The Post Office clerk then said he needed to know where I was driving.

“You need to know everywhere?” I asked.

“Yes”, he said.

So I started the list: “France, Belgium, Germany, Czech Republic, Austria, Romania, Bulgaria, Turkey…”

“So, Europe, basically?” he said.

“Well yes. And Asia. Azerbaijan, Georgia, Turkmenistan, Uzbekistan…”

“OK, that’s fine.” He seemed to have given up.

The next step was for him to copy out the details on the form onto a new piece of paper. This took quite a while, and seemed like a bit of a waste of time seeing as I had just copied the same details from my driving license onto the form. I made a joke about “repetition and duplication”, to which he replied:

“This is the Post Office. It’s one giant repetition.” Cheery.

The final stage was for him to stick my shiny photograph onto the new piece of paper, and hand it to me. I now had my International Driving Permit – a standard piece of green paper with stuff about driving licenses translated into a few different languages, with the details of my driving license copied onto the last page and a shiny picture of me stuck in it with a pritt-stick.

So far, so excessively complicated. And we haven’t even left the UK yet.

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Time spent applying for an International Driving Permit: 5 hours, 15 minutes
(Internet searching, three trips to the Post Office, two very long queues, obtaining photos on shiny paper, filling in the IDP form, explaining details of our route, waiting while the Post Office clerk copied the same information onto another form, etc.)

Cost: £5.50 (No credit cards allowed).